When and How to Say "I Just Can't Do It!"

We naturally hesitate to tell our boss when we can't do something or are feeling overwhelmed in our job. Bosses don't want to hear that, right? Well, it depends. 

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In many situations, your boss is so busy that he/she doesn't keep track of how much work you're doing. When your boss gives you a new project, he's not thinking about all the other projects you're already working on.

And here's the kicker -- unless you speak up and tell your boss that you can't handle the workload he's giving you, he'll assume everything is fine.

This can have bad consequences for you AND your boss. You know what will happen. Eventually things will start falling through the cracks or you'll rush through tasks and start making mistakes. 

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You can only do so much in a day, and deadlines will be missed. While you're stressing out, work that your boss needs you to do is NOT being done.

When this happens, your boss will not appreciate your excuse: "But I had too much to do, I was overloaded with work!" Saying that AFTER the fact will be much worse than telling your boss up front -- before mistakes occur or deadlines are missed -- that you're having trouble with your workload.

It is your responsibility to tell your boss when you are overwhelmed, and there's nothing wrong with doing this.

Of course, you don't want to tell your boss, "I can't do that; I'm too busy." But you can say, "I'll be happy to take that on, but I need your help with prioritizing the other projects you've already given me. Which jobs can I put on hold or delegate to someone else while I work on this new one?"

That's way better than keeping your mouth shut, trying to do too much, and failing miserably.

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How To Tap Into the "Invisible" Job Market

Is there a company in your area that you'd love to work for? Do you assume that, because you don't see them advertising in the classifieds or posting jobs on their website, they have no openings? That may or may not be the case. That truth is, only about one-fifth of job openings are actually advertised! 

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Here's how to tap into the huge "invisible" job market.

1. Make a list of companies you'd like to work for that are likely to have positions in your field. When composing your list, do some research and take notes about each company. You'll use that later. 

2. Obtain the names of the people in those companies who have the power to offer you a job. Simply call each company’s main number and ask for the name (ask them to spell it) and title of the manager in your field of expertise (or check to see if this information is available on their website). If possible, also get their email address and direct phone number. Don’t let the receptionist give you the name of the Human Resources manager (unless that is the department where you are trying to get a job) because your first point of contact should be with the hiring manager in your field.

3. Write and send a attention-grabbing cover letter with your resume. Address it specifically to the hiring manager in your field. The saluation should include his/her name and title. (Using something like "Dear Hiring Manager" in an unsolicited letter will likely cause it to be tossed in the garbage.) Say something specific about the company (to show you have a genuine interest and did some research) and explain how your skills and qualifications would help them achieve their goals. vacancy

If you can refer to someone the addressee knows, this will give your letter a big boost. For instance, "Jim Jones in your accounting department mentioned that you might have a need for someone with a background in direct marketing" (or whatever your field is). Yes, this is name-dropping, and it works! If you don't yet have a name to drop, do some networking... talk to everyone you know and see if they know anyone who works at that company; join associations that may have members who work for that company; go to trade fairs in which they may participate... and so on and so forth.

Your cover letter is extremely important because it's your first contact with the hiring manager.

4. Follow-up with the people you sent cover letters and resumes to. You can do this through email or by calling them. Here's a general idea of what you want to say (don't use this word for word): “My name is _________. I'm a graphic designer (or whatever your job title is) and I recently sent you a cover letter with my resume. I realize you are very busy, but I would greatly appreciate it if you could verify that you received it. I am very interested in working for your company and am eager to show you how I can be a contributing member of your team. I'd love to speak with you in person (if doing this by email) or come in for an informational interview."

If you're sending them an email or leaving a message on their voicemail, conclude with: "Please contact me at your convenience..." (leave your contact info; 24-hour phone number and email address). Any other steps you take will depend on the success of this one.

You might want to follow-up one more time after about 10 days if you don't get any response to your first contact. But don't continue pursuing it after that. Focus your job search activities elsewhere.

Even if the majority of people you contact say there are no current openings, these are not necessarily wasted steps. You are demonstrating a proactive approach, and employers admire drive and ambition. You may make such a great impression that you'll be remembered as soon as a vacancy opens up! employee

How to Answer the "How Do You Handle Stressful Situations?" Question

When answering the "How do you handle stressful situations?" question during an interview, the best strategy is to give some examples of stressful situations you've dealt successfully with in the past.   Everyone faces some form of stress on the job now and then. They probably won't believe you if you say, "I've never been in a stressful situation."  So take some time before the interview to think back over your career and come up with some stressful situations you can talk about. Make sure they are situations that had a happy ending, thanks to your reaction.  (If this is for your first job, think of a stressful situation during school or other aspects of your life.)

Tell how you used time management, problem-solving techniques or decision-making skills to reduce stress. Mention stress-reducing activities such as exercise, stretching and taking breaks. 

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Don't be afraid to admit that you would ask for assistance if you began to feel overwhelmed.

If it's true, say you actually work better under pressure.

Some jobs are much more stressful than others. This question is often given as a hint of things to come. In other words, they would not be asking about stress if it wasn’t an issue.

So give serious thought not only to the question itself, but why they are asking it.

If you absolutely do not want a stressful job, have an answer ready that makes this clear. It may eliminate you from the running, but you probably wouldn’t want the position anyway if it’s going to stress you out. 

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Sample Answer:

"I’m not easily stressed. One of my previous bosses even referred to me as ‘unflappable.’ I know the importance of being flexible and am good at adapting to changing situations and shifting priorities. But if I do start to feel stressed, I’ll take a break to stretch or get a little exercise and clear my head. If the stress is affecting my work, and due to something beyond my control, I’ll discuss it with my boss. I remember one situation when I was working at ABC Company where an important client demanded that we finish his project two weeks ahead! of sche dule. At first that seemed like an impossible task. But instead of letting the stress overwhelm me, I took action. I looked at our other projects and found a way to shift some schedules around. It wasn't easy, but we did manage to meet the customer's demand, and he was very happy with the result."

   

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