Do You Have What it Takes To Work in a Call Centre?

Job Vacancy Indonesia, Employee, Vacancy

Working in a call centre might seem like an easy job at first glance. It's just about answering phones, right? Wrong. There are many different jobs in call centres. There are Customer Service Reps (CSRs), Technical Service Reps (TSRs), Supervisors, Managers, and Human Resources staff, and many others who work to ensure a call centre, the customer's first line of contact with a company, works as a well-oiled machine.

So what does it take to work in a call centre? Though for this article we'll focus on CSRs, many of these skills are critical in other call centre jobs too.

Ability To Work in a Fast-Paced Environment:

In a call centre, it's all about speed. If you are working in an inbound call centre (meaning call come in to your call centre, as opposed to CSRs making calls) the main focus is how fast can a rep answer a phone. How quickly can they solve a customer's issue? Call times and wait times are how a centre calculates its efficiency, and therefore, it's costs and profits. But call times and wait times aren't just important for the company, they are also important to the customer. That's why it's critical to be able to work under pressure. 

Accuracy and Attention to Detail:

The customer is calling you because they have a problem. You must be able to answer their inquiry quickly and correctly so their faith and trust in your company is upheld. It's important to the company you work for that their customers aren't frustrated. These customers are the backbone of your company, and they need to have faith that their call is being handled professionally and correctly and that they will get the same correct answer if they call next time. Accurate consistency is critical. And for that, you need to be the type of person who can learn and retain information.

Ability to Learn New Skills:

Products and services change constantly. And though the basics will remain the same, you need to be on top of new things. The last thing a customer wants to do is be calling you for answers and you don't know what they're talking about. You also have to be willing to learn computer programs or software unique to your call centre. Call centres have a lot of processes and you must be able to learn how those work so you can work more efficiently, and better serve customers.

Learning new skills such as another language can also help your job prospects in a call centre. Many list the ability to speak a second language as an asset.

Ability to Deal with Difficult People:

More often than not, customers will call because they have a problem and they want you to fix it right away. If you cannot show empathy, and support them in their frustrations, they will get increasingly upset. You must be able to deal with difficult people and know how to handle and diffuse them. Consider taking a course on the subject. You'll learn how to improve your listening skills, and learn little tricks as simple as repeating back what you hear from your customer. This helps them feel listened to, understood, and in the end, it helps them feel better. The more ability you have in dealing with difficult people, the better you will feel also.

Flexibility:

Though a call centre can be a great 9-5 job, most of them require you to work some shift work. And this or may not fit your schedule. When you decide to apply for a job at a call centre, make sure you know what you are able to do in terms of shift work. If you have dependents, you will need to make alternate care arrangements. Remember too that changing shifts can affect your sleep patterns and your activities outside work hours.

The nature of call centres can also mean that you can be called in at the last minute. You might also be sent home if there is not enough work. If this is a concern for you, ask how often this happens when you are considering a job in a call centre.

Working in a call centre as a CSR can be a satifying job. Often, opportunities to move up to a team leader or scheduler can be had with the work experience you gain starting at the bottom. If you have the right skills and the desire to improve them, a career as a CSR might well be worth investigating.

All You Need to Know About Job Vacancies

By Mark Andrew Woodcock

Job Vacancy Indonesia, Employee, Vacancy

A job vacancy is when a position for a job has opened and needs to be filled. These positions can be opened by companies and businesses that are look for new staff or hires to help produce more outgoing work. When a company is looking for a new hire they usually put up an advertisement that states, Position Vacant, in a newspaper, classifieds, magazines, internet and so forth. These advertisements about job vacancies let people who are looking for work have a chance to assess whether they are qualified enough for the job.

Usually a job vacancy advertisement will have information on what the job is, what skills the employer requires from a would be employee and contact details. The vacancy will sometimes be published for a few weeks in a row if the position has not been filled within the first week.

When a person is looking to pursue a particular vacant position they are usually call in to meet with the manager of the respected company for an interview. The interview will consist of questions the employer will ask that the person will have to answer to be eligible for the job. Interviewing a person is how companies decide on whether a certain person is qualified enough for the position

On making arrangements for an interview a person may be asked to bring their resume to verify their skills qualifications in the business they are looking to be a part of. The employer will look over the persons resume and will decide whether or not they fit the job description.

If a person does not get the job that they apply for they should not give up as there are always job vacancies around that are opening daily. If a person keeps an eye on the job listings on a weekly basis then they should be able to find a job in no time at all.

Should You Recruit A Targeted Market for Your Network Marketing Company?

By Art Lovell

Job Vacancy Indonesia, Employee, Vacancy

This article will discuss the pros and cons of the traditional strategy of recruiting from your warm market or targeted cold market as a network marketer. Ultimately the aim of this article is to provide valuable insight into the benefits of each method to help you grow your business. As network marketer, you are building a team and it goes without saying, that having the right team members is pivotal to your success.

Benefits of Recruiting from the Warm Market

Recruiting from the warm market has 3 main benefits having an existing relationship with potential business partners, potential referrals, and the locality of your leads. When you recruit from the warm market, specifically your family members and friends, you have the benefit of existing relationship. You will not be seen as a stranger salesman and this can be extremely effective in piquing people's interest. Another benefit of recruiting warm market is that you may get an easy referral due to your existing relationship. You friend or coworker may not be interested in joining your business, but they may refer you to their associates who are. Lastly, a major benefit of recruiting warm market you have the benefit of your potential business partners being local which makes it easier to invite to local hotel or home presentations.

Benefits of Recruiting From a Targeted Cold Market

There are 3 major benefits of recruiting from a targeted cold market. They are more leads due to a bigger market, the ability to target leads interested in your business, and starting the recruiting process from a position of authority. First, by moving your recruiting efforts online allows you to reach more people than you can by simply recruiting from your friends and family through various advertising methods online. Recruiting online allows you to filter out people who are uninterested in your opportunity and only speak to people who are interested through advertising. Lastly, recruiting from a targeted cold market allows you to recruit from a position if authority through marketing online and attracting only the leads that are interest in more information about your company and your team.

Conclusion:

Is one method better than the other? Ultimately, both methods should be learned and mastered. People have seen success using both methods but the trend of many network marketing building strategies have focused online simply because there are more people online than in your warm market. However, network marketing will always will be a relationship business and you should work hard on establishing relationships with potential business partners online and offline.

Finding a Job in the Cleaning Service Field

By John F Smith
  
Job Vacancy Indonesia, Employee, Vacancy 

Discounting the premise of location, from polishing floors in a popular restaurant or washing the windows on a swanky sky rise building it is much easier to get into the cleaning industry at numerous positions. Housekeeping jobs are great for individuals looking to cash in on short term jobs. Housekeeping is comprised of repeatable tasks and involves a great deal of pre planned actions. Garbage disposal and hospital grooming as a career provides a more stable outlook and can last you a good deal of years.

There are many job openings that partake in the cleaning industry and provide great options when it comes to compensation and benefits. There is disaster sanitation, upholstery and carpet maintenance, eaves tough cleaning and window maintenance cleaning. A cleaner will carry out waste water restoration, toxin and industrial waste disposal and your occasional plugged sewer inspection with the use of inspection devices.

What you need
The cleaning and sanitation industry is divided into two fields; the consumer and commercial aspect of cleaning. Cleaning organizations and home cleaners are hired to sanitize and groom offices, hallways rooms and hotels. You can consider combining the two dependent on your cleaning career preferences. Apply and get a job in this industry is successful depending on the services you have to offer. Keep your clients happy all the time as this is a true requirement in a thriving cleaning business.

A selection of pre organized rules and commissions are laid down for employees before they initiate a cleaning job, with any organization. Employees are expected to abide by these rules and take note that customer happiness is entirely depended on how the cleaning crew performs on the job. For example, patrons will shun away from a hotel that has nasty cleaning service and is on the down low when it comes to it's overall sanitation. This will affect your client's business and your reputation dramatically.

Choices in the Service Industry
The cleaning and service industry has boomed throughout the years and now more than ever many opportunities have come relatively available that extend outside of the cleaning scope.

Building Superintendent - You can make a yearly profit of $60,00 a year as a building superintendent All you have to do is make sure that the building and coordinates approximate to your scope are groomed and well maintained.

Carpet and Upholstery Cleaner -This lucrative career is easy and pays a lot of money with several opportunities in keeping clientele as there aren't a lot of carpet and upholstery cleaners to go around.

Hazardous Waste Management Technologist -one of the best and most lucrative forms of Service industry jobs, this can earn you as much as $3000 per contract but require you to certify and go through industrial waste management classes, as you will dealing with bio hazardous materials on occasion.

Cleaning as it implies has an unsanitary nature and is not for the picky sensitive types. Cleaning is a fairly in depth job and requires a certain amount of desensitization to become a good sanitation expert. This makes cleaning a much needed aspect of any industry as not everyone is more than happy to get down on their knees and scrub away grime and mud stains.

How to manage a cleaning service easily
Having your own cleaning service will allow you to meet different kinds of people from different places where you can offer your cleaning services. You won't get bored with your routine, as your business transaction always transcends and evolves as you carry and call your office appointments.

The cleaning industry is now on an all time spotlight as one of the most demanding business service solutions in the market. There is a shortage of professional cleaners and the need for a good cleaning service for both commercial and residential institutes is apparent. Since there is a large demand for cleaning services in the market you can start earning big bucks and manage your own business with a proper cleaning service that can catapult you into a lucrative and in demand career.

This is true! You can earn more money when you put in your own cleaning services and definitely cash in on the demand to make more money. With a small amount of investment it is a sure fire successful plan of gaining income returns providing you with a means to gain financial freedom.

Deciding to put up your cleaning business will gain you the experience of becoming your own boss and dictate the amount of commitment. As a manager it can prove to be an interesting experience with your vast exposure to different clientele setting, which may prove to be your niche when it comes to finding that successful and fulfilling career move. When you have a well structured business that renders quality cleaning services you can build a network of loyal clients and set yourself up for a cleaning service that will last you for years.

Expanding into more cleaning services
If you are a businessman who manages a home cleaning service then your customers will at some point ask you to provide additional services that specialize in different forms of grooming and sanitation such as carpe spotting, floor care, blind restoration and cleaning and power washing. Being the ultimate cleaning service is easy, all you need to do is decide on how to handle specific requests brought about by your customers. The last thing that you want to do is say I'm sorry I don't provide that service" Instead come prepared with the perfect solution that will satisfy your patrons and offer more business solutions for your cleaning service.

When looking for specialized cleaning services to compliment your existing service remember the golden rule of business; If there is an opportunity then grab it by the brass! Providing the service yourself is a sure fire way of dominating the market and making sure that you have your dip in the share of cleaning service expansion to keep your customers happy and in line. Invest in your staff and have them trained and certified on specialized cleaning services so that you can create a professional list of additional features that can be charged at a lucrative price range.

Benefits Of Online Employee Scheduling

By Sagbee C

Job Vacancy Indonesia, Employee, Vacancy 

Running a hospital is a very difficult job; you need to keep your hands on everything. Every move you make reflects on how effective you are as a manager, and most of the times small things that you unintended to overlook because you have more important matter at hand are the same things that cause bigger issues.

One of those issues is the employee scheduling. Hospitals may run without other people but never without a doctor. Doctor scheduling is a very important task and should never be overlooked no matter what, however it can be very frustrating and downright tiring to call doctors to give them their respective schedules all the time.

The problem with manual employee scheduling is that sometimes doctors suddenly take a leave of absence without notice, giving you very little time to adjust you employee roster, which then leads to bigger problem.

But with the introduction of online employee scheduling, all these can be solved. With all its innovative features that allow all of your employees to get in touch with you wherever they are, doctor scheduling has never been easier.

Here are the Benefits that you will get from Online Employee Scheduling

1. Easy access for employees

Because an online employee scheduling is posted online, third party viewers can open and see the schedule form anytime, anywhere. Automatic email sending is also another feature that this software offers, which means that schedules of each of your employee will be sent out once your done with customizing their schedule in addition to online schedule viewing.

2. It is offers flexibility

It works with both part time and full time employees. You set the schedule, reschedule, update, and revise the schedule according to your preference. It also allows easy schedule swapping for your employees.

Swapping is one of the many things your employees' do that complicate things for you, but with the easy-swapping feature that online employee scheduling offers, everything is made possible.

3. It stores your schedule for easy and printable schedule report

It stores your employee schedule for as long as you want, making it easier for you to create your payroll according to real time statistic of your employee's attendance. No need to print unnecessary files, you can easily view them online, anytime, anywhere.

4. Easy scheduling tool for you

Because you can easily make a schedule according to your preference, your time creating your employee roster is cut in half. You can even use the same scheduling you've done a month before, so you won't have to constantly change the employee scheduling all the time.

This software is another great contribution of today's technology. The internet has indeed made a huge impact on businesses, making people's lives easier to deal with. Imagine you can quit making phone calls whenever you create a schedule. You don't have to deal with lost schedule slips, or doubled up schedule that confuses you and you employees. All you need is one software; and everything else will fall into place just the way you want it.

Keyword Strategy for Your Business Website

By Colin Fenton


Job Vacancy Indonesia, Employee, Vacancy  

Keywords shouldn't always be what you think they should be. I know a company that sold stain repellent for furniture, they thought their keyword should be "Furniture Protection". That isn't a keyword, it's a slogan. If someone is walking by your storefront and they see that in the window then they'll know what you're about but if someone is on the internet using a search engine they're never going to find you that way. There are a number of keyword research services, both free and subscription based (such as Wordtracker) that will give you estimates of how many people are typing what words into search engines on an average day.

Once you can develop a list of keywords that are relevant to your business that people are actually spontaneously typing into search engines on their own, these keywords should be broken down into tiers. The keywords with the most hits should probably match up with your homepage, the keywords that are about 5-20 less popular may or may not warrant some sub-pages and then smaller keywords should be classified tier-3 and set aside for the time being. Any one page should be optimized for no more than 3 keyword phrases, optimally. The more keywords you try to optimize for, the harder it will be to get ranked well for any single one of them.

As mentioned, you only want to have at most 3 keyword phrases per page. That includes your homepage. It's not always the case, but often you will want the top 3 most typed keyword phrases to be the ones you optimize your homepage for. If there are more than 3 that are all around the same number of searches then you have a decision to make. Often a few of them might be directed at a subcategory of your business, so you might have one sub-page that will be far more popular than the other sub-pages. The other option is a second website. If it's just four (or... err... five) you CAN try to optimize your homepage for all of them, but that should be a last resort decision.

The 2nd tier keywords, as you may have already figured out, should be designated to sub-pages of your site. In this case, we're usually talking about pages that are linked to directly off your homepage. If not, make sure you have a good solid reason. You might even want to link to those sub-pages from your homepage using link text that contains one (or possibly two, depending on how natural it looks) of the keywords you're optimizing for. These links tell the search engines what's at the other end has something to do with the link text used, therefore giving the page relevance for the intended keyword.

Your 3rd tier of keywords won't go to waste, but usually you want these on pages that are two clicks off your homepage (in other words, linked directly from a tier-2 page). Just like the other pages you want the keywords in the HTML TITLE tag and used on the page at least once (and definitely not excessively) but that's pretty much all your need to do. The other keywords will likely need some help -- links from other websites, the obtaining of which will be covered in a later article -- but 3rd tier keywords are usually typed infrequently enough that there isn't much competition to rank highly for them.

If you do get a couple of good inbound links with your keywords to some of these pages, you will likely rank them far easier than the other pages of your site. Just be careful how much time you spend on them though because they are by definition low-volume keywords. Collectively they can bring in a ton of website traffic but individually they won't bring much.

Top 5 Leadership Skills - Do You Have Them?

By Tim I Millett

Job Vacancy Indonesia, Employee, Vacancy   

Do you have what it takes to be a leader? Experts in leadership agree that the skills you require to be an effective leader are skills you can develop, but many managers try to get by without them. If you do not have the leadership skills you need, you will find that you have difficulty in motivating your staff members to perform at their best for the good of the team. If you want a highly productive, motivated team, you need to know how lead people. Here are the top five leadership skills that are essential for every leader to have.

• Time Management If you find yourself continuously running late to every meeting or turning up unprepared, you lack time management skills. Managers have many different claims on their time and you need to know how to juggle a multitude of tasks. Good time management is an essential skill for everyone in a leadership position. You need to be able to keep up with the day to day business tasks, while finding time to plan, prepare for meetings, and motivate your staff members. If you find that you never seem to have time to plan and only work in a reactive instead of a proactive way, you definitely need to brush up on your time management skills, if you want to be an effective leader.
• Interpersonal Communication Without the ability to communicate effectively on many different levels, you will face challenges as an effective leader. Many business leaders tend to ignore interpersonal communication skills, until they discover that they can achieve nothing without the support of other people in the business world. You can not get your staff to work productively if you can not communicate effectively with people. Good interpersonal communication has an essential ingredient - it is personal. That means as an effective leader, you need to relate well to people on an individual basis, and use that knowledge to motivate the individuals to give their best performance to the work.
• Negotiation Negotiation is a far more subtle art than simply getting people to do what you want. Great negotiators know how to create the perception of win-win that enable ongoing relationships to make the next negotiation with that individual or business even easier. Too often, leaders mistakenly believe that the art of negotiation means forcing the other party to accept their terms and conditions, but real negotiation relies on a different perspective and allows both parties the freedom to compromise and discuss the terms and conditions together to ensure a sustainable relationship. This skill will lead to better business relationships within your team and with external parties and is therefore on the top five leadership skills you need to have.
• Task Matching to Individuals (Delegation) While most people can delegate tasks to someone else, this skill goes far beyond just asking or telling someone else to complete a task. Effective leaders know their staff members well and know what tasks are within their capabilities and skill sets. Matching tasks to individuals to get the best out of each individual is essential for effective leadership. Without the ability to understand the intricacies of delegation, you may find that you neglect to develop your team.
• Team Building Skills Without your team, you are not a leader. Effective leaders know how to get individuals working together to form a team, not just a group of people who happen to share the same work space. A good team will produce more work of a higher quality than individuals working alone, so team building skills are essential for the team leader. Avoiding arguments and personality conflicts to create an effective team is not always easy, but a good leader can recognize the signs of impending disaster to take early action when needed.

So, what happens if you find that you need to work on some of these leadership skills? You can develop these skills and practice them daily in your work life to become a better leader. Leaders who can acknowledge areas where they themselves need to learn and improve are more likely to be able to mentor and encourage staff members to undertake personal and career development courses too.
Everyone wins with good leadership. Make sure you have these top five leadership skills to be an effective leader.

Retail Interview Questions

By Alison Doyle

Job Vacancy Indonesia, Employee, Vacancy

These are some of the interview questions that you may be asked on a retail / customer service job interview.

Retail / Customer Service Interview Questions

Questions About You

• Why are you applying to work here? - Best Answers
• What has been your greatest accomplishment? - Best Answers
• What would you do if your replacement doesn't show up? - Best Answers
• If hired, how long do you plan on working here? - Best Answers
• Who was your best boss? Why? - Best Answers

Customer Service Questions

• What is customer service? - Best Answers
• What is good customer service? - Best Answers
• Why do customers shop at this store? - Best Answers
• A customer complains that the coffee tastes terrible, what would you do? - Best Answers
• A customer leaves without paying for gas, what would you do? - Best Answers
• A co-worker is rude to customers, what would you do? - Best Answers
• The credit card machine is broken. What do you say to the customers? - Best Answers
• A customer wants to pay for $15 worth of merchandise in quarters, do you accept it? - Best Answers
• A customer wants to return a package of food that is open and half gone. What will you do? - Best Answers
• What is most important - a good product or friendly, fast service? - Best Answers
• You are scheduled to leave at 6 pm. Your replacement worker doesn't show up. What would you do? - Best Answers

Sample Math Questions

• The customer's purchase totals $13.93. She gives you a ten dollar bill and a five dollar bill. How much change do you give her?
• If one bottle of soda costs .99, how much does three cups cost? How much do they cost with 5% tax addded on?
• Each pot of coffee hold 6 cups. We usually sell 10 cups of coffee every fifteen minutes. How many pots of coffee will you need to make?
• Potato chips are on sale at half price. They sell for $1.19. How much is 50% off?
• A customer buys $27 worth of gas. He gives you a $50 bill. How much change do you give him?
• 55 x 20 =
• 24 - 48 =
• 62 + 28 + 14 + 36 =
• 82.20 - 53.66 =

Math Tips for Retail Interviews
When you're asked math questions during a retail job interview, the interviewer wants to know that you have basic math skills. These tips will help you answer math questions you may be asked during an interview.
Read and Add Interview Questions
Have you been asked an interview question that isn't on the list? Review more retail interview questions and share the questions you have been asked on job interviews and add them to our list.
More Interview Questions and Answers
Questions you'll be asked when interviewing, how to prepare answers to interview questions, along with sample answers to typical job interview questions.
Interview Questions to Ask
The last job interview question you may be asked is "What can I answer for you?" Have an interview question or two of your own ready to ask. You aren't simply trying to get this job - you are also interviewing the employer to assess whether this company and the position are a good fit for you.

For Women, Science Careers Offer Intellectual Freedom and Flexibility

By Linda Lowen

Job Vacancy Indonesia, Employee, Vacancy

I once spent a day shadowing a research scientist and came away with the sense that she saw her work as fun. She taught me that researchers are passionate about their careers. Yet most young girls see science as boring, or work that's too hard to pursue, or devoid of any relevance to their lives. How do you help them to continue the innate love of science and discovery that's in all of us?

When you see the best science being done, it has elements of exploration, fun, and personal involvement; it's about enjoying the challenge. You also satisfy the question of how nature works. It's extremely interesting and endlessly captivating. Scientists often complain that we spend a great deal of time securing grants and funding to do our research, but we've all chosen to do this. There's a degree of autonomy in a research setting, and we forget to convey that it's an extremely rewarding aspect.

Science in academic settings or research institutes is different from trying to solve a problem with a particular end in mind. In a corporate setting, the focus is on problem solving or grappling with questions. The science which isn't goal oriented is very impressive because you have such freedom of choice - Choice in what we do is a huge determinant as to whether or not we enjoy this.

That's something we don't convey to girls - that science can offer intellectual freedom, which is a wonderful thing - and to have access to this type of career is extraordinary.

Why is science seen as boring? Perhaps it's because the teaching of it happens in a very fact-based way. To teach well you have to not only teach the concepts but teach that science is a process of thinking. When science is taught in a problem-solving way, then boys and girls don't get turned off.

Kids pick up completely on what their teachers are thinking. Teachers are so incredibly important and we undervalue them. We must change that, and politically advocate for teachers. I recognize that teachers have a tough life; they're overburdened, and we need to re-examine how we compensate teachers. We should make it one of the top paying jobs and then people would flock to it.

When I was a child, I had a chemistry teacher who came into my school relatively young. She enjoyed what she did and made chemistry so much fun. Because we enjoyed her teaching us, she thrived in her work. It matters to teachers that they feel valued and liked. It's important to understand that how people learn is realistically influenced by the interaction of teachers and students.

In the biological sciences you've observed that women are getting advanced degrees and doing postdoctoral research at the same rates as men, but not getting the top jobs. What are these top jobs, and why are women still excluded from them?

The most desirable positions are in academic institutions where there's a cutting edge research component and lively inquiry. When we look at the pools of applicants, women are very poorly represented. Students say that it looks too hard and too daunting. There's underrepresentation and women are concerned about family issues and there's no real support for this. The good news is that we're aware of what's happening, and intuitions are trying to correct the issues that are turning away really talented women scientists in this career. It's not that women can't do this work; something is putting them off, and it's a combination of things not unique to the sciences.

There are sometimes cumulative negative cues - subtle signals that women receive - that are not huge by themselves but add up to a discouraging picture of the profession that they want to go into. They see it as hostile to family life - that they will be taken as not serious about their profession. We all recognize this and work hard not to create a negative environment.

Start a DTP or Graphic Design Business

By Jacci Howard Bear

Job Vacancy Indonesia, Employee, Vacancy

So you think you want to start your own desktop publishing or graphic design business? You think you've got what it takes to work from home, be your own boss, and deliver the goods. But you aren't sure where to start, how to get customers, how to sell yourself or your design services. Start right here.
What You Can Learn From This Course on How to Start a Desktop Publishing or Graphic Design Business
This free course will show you how to evaluate your skills and expertise, establish yourself as a legitimate business, find clients, and do what it takes to start making money doing something you enjoy — freelance desktop publishing and graphic design.
Only you can decide if and when you are ready to start your desktop publishing business but this course will give you a better understanding of what it takes to do freelance graphic design and desktop publishing production. If you follow the lessons and do the assignments in the Start a Desktop Publishing or Graphic Design Business course, by the end you will have some useful tools such as:

• a working business plan
• the beginnings of a marketing plan
• an hourly rate and pricing plan
• a name for your business
• a freelance contract tailored to your needs

Four Ways to Learn How to Start a Desktop Publishing or Graphic Design Business
There are two online versions and two email versions of this course. Simply bookmark Page 1 or Page 2, below, then do the steps or lessons whenever you want or sign up for one of the email courses for daily or weekly email lessons and a more structured approach with regular reminders.

1. How to Start a Desktop Publishing or Graphic Design Business in 10 Steps - online
2. Start a Desktop Publishing or Graphic Design Business - 17 lessons online
3. Start a Desktop Publishing or Graphic Design Business in 10 Weeks - weekly email lessons
4. Start a Desktop Publishing or Graphic Design Business in 17 Days - keep reading to find out how to sign up for the daily email lessons.

Job Search Engine Tips

By Alison Doyle

Job Vacancy Indonesia, Employee, Vacancy

 

I spent some time talking with Indeed.com's co-founder and CEO, Paul Forster, about online job searching and how to get the best results when using a job search engine. Paul suggests that, "Job seekers narrow their search as much as possible in order to find jobs that fit their experience, skills, and desired location." He goes on to say that it makes sense to "Focus on finding exactly the right jobs, rather than taking a scattered approach to job searching."
Here are some suggestions to help you focus your job search to generate listings that match your criteria.
Save Time With a Job Search Engine
Using a job search engine saves time. Indeed.com, for example, searches jobs on job boards, newspapers, associations, and company web sites, including most of the Fortune 1000 companies. You can search for jobs all in one place, rather than having to visit all these sites independently.
Job Search by Salary
Indeed's job search by salary tool enables job seekers to find jobs that pay at least a certain salary. Enter an annual salary in the search box to find all jobs that Indeed estimates pay at least that much.
Job search by salary uses proprietary methodology based on an analysis of similar job listings that includes salary, job title, job description, and location. Indeed's algorithm extracts salaries from all job listings containing this information - about a fifth of the total - and then estimates salaries for the rest.
Paul says, "Job search by salary makes it easier for job seekers to find the job that is a right fit." It saves the job seeker time they may have spent applying for jobs they couldn't afford to accept, and it also helps companies, because it limits applications from candidates who aren't in the position's salary range.

Advanced Search
The most effective way to search is to drill down so you are searching as narrowly as possible and getting to the right jobs. Paul suggests using skills, interests, and location, as well as salary requirements, when searching for jobs. That way you can narrow your search so the results include only the most relevant listings. Click on Advanced Search and search by:

• Keywords
• Phrase in the job title
• Type of employer
• Radius

Set Preferences
Use preferences to choose which jobs you want to show on your results list. You can select only jobs within a certain distance from a zip code and jobs that have been published within a certain period of time.
Blocking Companies
If there is a company you don't want to see job listings from you can block it, so you won't see jobs from that company in future searches. Click on the 'block' link beneath each job search result. You can then manage the settings in your preferences.
More Actions
Use the More Actions link under the job posting to view all the listings from the same company, map the location of the job, research salary information, research the company on Google, email the listing, and get a permanent link to the post. You will also be able to find contacts at Facebook or LinkedIn who may be able to help you connect with the employer.
Job Search Tools
Indeed has job search tools you can use to help manage your job search and to ensure you get the job listings that match your interests. Job seekers can set up a my.indeed account to access saved jobs, searches, and alerts from any computer, and download job search plugins for Firefox and for Google Desktop, an application for Facebook, a button for your Google Toolbar, and other applications to help expedite your job search.
 

Top 10 Interview Blunders

By Alison Doyle

Job Vacancy Indonesia, Employee, Vacancy

What shouldn't you do when interviewing? Here are a selection of blunders, mistakes and errors a candidate for employment can make. Spend time preparing to interview so these don't happen to you!

Top 10 Interview Blunders

1. Don't Prepare
Not being able to answer the question "What do you know about this company?" might just end your quest for employment, at least with this employer. Background information including company history, locations, divisions, and a mission statement are available in an "About Us" section on most company web sites. Review it ahead of time, then print it out and read it over just before your interview to refresh your memory.

2. Dress Inappropriately
Dressing inappropriately can work both ways. You will certainly want to wear a suit if you are interviewing for professional position. When interviewing for a summer job at your local theme park or as a lifeguard, for example, dress accordingly in neat and casual attire. If you aren't sure what to wear, visit the organization and watch employees coming in and out of the office to see what they are wearing.

3. Poor Communication Skills
It's important to communicate well with everyone you meet in your search for employment. It is, however, most important to positively connect with the person who might hire you. Shake hands, make eye contact, exude confidence, engage the person you are speaking with, and you will let the interviewer know that you are an excellent candidate for this position - before you even answer an interview question.

4. Too Much Communication
Believe it or not, a recent candidate for employment, who, by the way, didn't get the job, didn't hesitate to answer his cell phone when it rang during an interview. Leave the phone behind or at least turn it off before you enter the building. Same goes for coffee, food and anything else other than you, your resume, your job application, and your list of references. They don't belong at an interview.

5. Talk Too Much
There is nothing much worse than interviewing someone who goes on and on and on... The interviewer really doesn't need to know your whole life story. Keep your answers succinct, to-the-point and focused and don't ramble - simply answer the question.

6. Don't Talk Enough
It's really hard to communicate with someone who answers a question with a word or two. I remember a couple of interviews where I felt like I was pulling teeth to get any answers from the candidate. It wasn't pleasant. So, even though you shouldn't talk too much, you do want to be responsive and fully answer the question as best you can.

7. Fuzzy Facts
Even if you have submitted a resume when you applied for the job, you may also be asked to fill out a job application. Make sure you know the information you will need to complete an application including dates of prior employment, graduation dates, and employer contact information.

8. Give the Wrong Answer
Make sure you listen to the question and take a moment to gather your thoughts before you respond. Like the following candidate, you'll knock yourself out of contention if you give the wrong answer.

The interviewer had completely described a sales and marketing position to the candidate. She emphasized that cold calling and prospecting were the most important skills and experiences needed for the position. The candidate responded to the question about what she did or didn't like to do in sales, with these words: "I hate to do cold calling and prospecting, and I'm not good at it." That response ensured that she wouldn't get the job!

9. Badmouthing Past Employers
Your last boss was an idiot? Everyone in the company was a jerk? You hated your job and couldn't wait to leave? Even if it's true don't say so. I cringed when I heard someone ranting and raving about the last company she worked for. That company happened to be our largest customer and, of course, I wasn't going to hire someone who felt that way about the company and everyone who worked there.

It's sometimes a smaller world than you think and you don't know who your interviewer might know, including that boss who is an idiot... You also don't want the interviewer to think that you might speak that way about his or her company if you leave on terms that aren't the best.

10. Forget to Follow Up
Afraid you didn't make the best impression? Are you sure that you aced the interviewed? Either way, be sure to follow up with a thank you note reiterating your interest in the position and the company.

Finally, even if you do flub the interview, don't take it to heart. I don't think there is anyone hasn't blown an interview or two. If it happens, look at it like it just wasn't meant to be, learn from your mistakes and move on to the next opportunity.