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Senin, 06 Desember 2010

Settling Successfully Into Your New Job

The euphoria of getting a new job can sometimes be overcome by apprehension about what comes next. After all, you're "the new kid on the block," and there's much to learn--about your new job duties and much more. But here are some things you can do to make the process go smoother. >vacancy
1. Dress for success. You'll want to look professional. Dress on the conservative side for the first week. Once you've got a good idea of what's appropriate and what isn't, you can adjust your style. 
2. Be on time. You never want to start your new job by being late, so make sure you allow plenty of time for your commute. Plan the most direct route, but be aware of alternates in case of an accident or other traffic snarls.
3. Get to know people. Be polite and friendly to everyone you meet, whether it's the receptionist or the general manager. Introduce yourself, smile and make eye contact. Make a positive first impression. Ask about your coworkers' interests. 
4. Ask questions. From "Where's the bathroom?" to "Which tool do I use for this task?" It's OK to ask for help! Your coworkers will feel good about doing whatever they can to assist you. Let them. It's always better to have to ask the right way to do something than to try to figure it out on your own, mess up, and have to do it all over again.
5. Remember your place. You may feel "qualified" to tell your new coworkers that there's a better way to do something, but be patient. Every workplace has its own way of doing things. Never say "That's not how we did it at my old company!" (You're coworkers may invite you to return to your old company!) Be patient and become an accepted member of the team before you make suggestions for improvements.
6. Be careful about office politics. Pay attention to the grapevine, but don't contribute to it. Do not accept at face value what one employee says about another; form your own opinions based on your own interactions and judgment. Never complain about anyone at your old job or your new one. Figure out who has the real authority to give you work to do, and who is trying to take advantage of your newness.
Above all, keep a positive attitude, do your work to the best of your ability, and keep an open mind. Before you know it, you'll be climbing the career ladder and giving advice to newcomers! > employee


Jumat, 03 Desember 2010

How NOT to Write a Resume

You can learn a lot about how to do something right by first learning what NOT to do.
Take resumes, for example.
I review about 200-300 a month, and most have at least 2-3 mistakes. Yet, all those hundreds of mistakes can be grouped into just a handful of categories, which you would do well to avoid.
Read on and learn how to write a better resume by avoiding the mistakes of others, some of them unintentionally hilarious ...
Mistake #1: "Golden Retriever Syndrome"
Never talk about yourself in terms that could also describe a hunting dog, like the following language, which appears in far too many resumes I see:
"Hard-working, self-motivated and dependable individual."
Tired phrases like that mean nothing to employers, because they could apply to almost anyone ... or almost anyone's dog.

Instead, dump the empty assertions and back up the claims in your resume with facts, like this:
"Proven sales skills. Ranked in top 3 among 78 reps for 5 straight years, exceeding sales quotas for 18 of 20 quarters."
See the difference?
Mistake #2: A Verbal Jungle
To improve your resume (or anything you write), read it out loud. Since writing is just words on paper, reading it aloud will help you write as you would speak.
Here's an example of language so dense, you'll need a machete to find any meaning:
"Directed assembly of elements from business units in engineering, development, program management, distribution, and legal to effect market research, proposal responses, and contract management into comprehensive, virtual, successful teams ..."
After reading that three times, I'm still baffled.
Worse, do you think employers have time to read a resume three times to figure it out? No. As a result, that job seeker is still looking for work, I'll wager.
Solution: read your resume out loud before sending it out.
If you find yourself gasping for breath halfway through a sentence, stick a period or dash in there and break it in two.
And if anything you write sounds less than 100% clear when you read it aloud, revise until it would make sense to your mother. Doing so will ensure that your resume resonates with readers at all levels, from HR managers to your future boss.

Sabtu, 27 November 2010

Dealing With "How Would You...?" Questions

If you're a newsletter subscriber or frequent visitor to my website, you know that I'm always preaching about proper preparation prior to interviews. If you research the position and company carefully, you can anticipate likely questions and prepare excellent answers. 
But something I also tell job seekers is that you can never anticipate every single question.
I once had to respond to a "How would you...?" question about exhuming a dead duck. I am not making this up. The position involved community affairs work for a sewer treatment plant. How could I have anticipated such a strange question? It took me totally by surprise.
But I got the job. 
Often with problem-solving questions, the interviewer isn't looking for a "right" or "wrong" answer. He or she is more interested in the thought processes you demonstrate to come up with your answer.
The dead-duck question was based on an actual incident, and the person who asked it is the person who had to deal with it. My response showed that I would have handled the situation differently than she had, but it also showed that I knew about problem solving. I didn't panic at the unexpected question; I didn't answer before thinking about it for a few seconds; and I didn't blow it by giving a lame response like, "Gosh, that's a really tough question! I honestly don't know what I would do in that situation."
Here are a few tips to help you deal with "How would you...?" problem-solving questions:
1. Ask questions to determine exactly what the interviewer is looking for. (This will also give you a bit more time to think.)
2. Explain how you would gather the information and data necessary to develop a solution to the problem.
3. Tell how you’d use the information you gathered to develop and analyze alternative courses of action.
4. And finally, tell them your solution or recommendation, explaining how you feel it's the best option based on the info you were given.
The "How would you...?" type of problem-solving questions are popular in interviews these days. You must not let them scare you. Don't rush your response and don't stress yourself out wondering what answer they're looking for.


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Rabu, 24 November 2010

7 Ways to Shine at Your Next Job Interview

Job interview time!
You’ve managed to secure a job interview for a position that fits you PERFECTLY. Now comes the moment of truth: Are you REALLY ready for the interview?
If you’ve rehearsed what you’re going to say and know the perfect answer to every potential question, you’re half way there. There’s just one important thing you’ve forgotten:
Yourself.
How do you sell yourself and show your potential employer how valuable you can be to their company? You want to make them hire you today and not even think about other applicants.
How do you sell yourself and show your potential employer how valuable you can be to their company? You want to make them hire you today and not even think about other applicants.
You know you’re the right person for the job, so how do you make them see that?
Here are seven simple steps you can take to really make yourself shine during the interview process.
1. Find out everything you can about the company you’d be working for. Who are its customers? What is its mission statement? How does the job you’d be performing relate to the company’s goals? Finding out this type of information gives you great insights about the kinds of questions to ask your interviewer, and shows them that you’ve done your research and already have some background related to the company’s business and objectives.
2. Read over the job description carefully. Analyze your own strengths and see how you can tie them directly to the job description. If you have previous experience, make note of those times where you helped achieve a specific result. Employers give more serious consideration to applicants who have a background and a track record in their industry than those who do not.
3. Make a great first impression. Arrive 15 minutes prior to the interview, dress appropriately, greet your interviewer with a firm handshake and maintain eye contact throughout the interview. Be enthusiastic, personable and outgoing. Show a sincere interest in the people you meet and the work you’d be doing.
4. Show that you can solve problems and work well under pressure, since nearly every job will require both skills. If you can identify a particular problem in your industry or that you may face when doing this job, give the interviewer some ideas of how you would solve it. Be calm, relaxed and confident. Some nervousness is expected, but your overall mannerisms (such as fidgeting, nail-biting, slumping in your chair) will be an instant giveaway on how well you really work under stress. Likewise, if you project confidence and security in how you carry yourself, the interviewer will definitely notice.
5. Ask questions. You should always have questions ready, but if your mind goes blank when asked if you have any questions, consider asking how long the position has open. What’s the company’s track record and turnover rate? Are they performing well and keeping employees on board? Remember, you’re not just selling yourself on how you’d be a great fit for this company, but finding out how this company could also be a great fit for you.
6. Deflect inappropriate questions. If an interviewer asks a question that makes you feel uncomfortable, smile politely and ask, "Why would you like to know?" He or she is prohibited from asking you personal questions, including references to your race, gender, sexual preference, marital status and child care situations. Your interview should be focused on how well you can perform the job, not your home and family life.

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Interview Bias: Overcoming the Silent Forces Working Against You

Your job interview is tomorrow. You know your appearance will matter, so you polish your shoes and brush your hair. You realize your interviewer will have your resume in hand, so you've come prepared to explain every minute detail included on it. You've even done practice interviews and prepared your responses to all the trick questions. Are you ready? Not yet.

There remains a single type of preparation that you should do that can make or break your interview-knowing how to handle the possible biases of an interviewer. You need this knowledge because of a simple reality; interviews are subjective, no matter how many objective indicators are introduced. Interviewers are human, and all carry with them some assumptions about different types of people. Despite what may be valid attempts to leave these assumptions behind in the process, even the most earnest interviewer may be letting some of these biases make their way into the decision-making process. The best candidate for a job has many a time been passed over in the interview process because of bias. You don't want to be one of them.

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Recently Rejected? Turn It To Your Advantage!

Rejection. All of us have experienced it at some point in our lives. It never feels good. Call it what you want, but accept the fact that ultimately you lost. You were not selected. I particularly like the synonym “spurned.” That really makes you feel great, doesn't it? Got any rocks laying around that you can craw under?
So you have been rejected. Now what? How can you turn this into something positive?
I recently was courted to speak at an upcoming conference. I jumped though all the proverbial hoops and was excited about the opportunity. Then guess what happened? I was uninvited. Yes, my ego was dented. After all, they wanted me. They courted me. Something queered the deal. Was it that they didn't want to pay my fee after they offered me an honorarium? I guess I won’t know. I spent about five minutes feeling sorry for myself and trying to determine the perfect plot to get "even." Then I felt better and was back in the real world.
This wasn't the first time I have been uninvited. The secret is that if you are uninvited (rejected, spurned) you need to learn to turn the situation to your advantage. In this case, I decided to write about the experience and turn it into a positive occurrence. I realized my advice could be helpful because we all face rejection at some point. So what should you do if this happens to you?
First, don’t MOPE. You can feel sorry for yourself and plot for exactly five minutes. After that, get over it! The spurning probably has nothing to do with you or is something so obscure it’s not worth the effort to try and figure it out.
Second, see rejection as an opportunity. If it didn't work out this time maybe it will the next time. Many times when we are rejected, we have a sense of guilt or obligation (especially if you have done a lot preparatory work as I had in this circumstance). Use that energy and emotion to your advantage. Is there other work or different opportunities that you can leverage? Are there other programs where you might be a fit?
In my case, the advance research I did on my topic demonstrated to me that there could be dozens of other conferences that would be interested in hearing me speak. I love the proverb that says when one door closes another will open.
Third, try to establish a bond with the person who has rejected you. If this won’t work now, is there another place it will? Can they refer you somewhere else? Will they tell you the real reason you didn't make the cut?
Finally, be prepared to laugh about the rejection and turn it into a funny personal sound byte. It’s not the end of the world. If this was your first or only rejection, you must be really special. You should send the rejecter a funny card. Send something with humor that will make them feel good about rejecting you (kidding). Send them something that will lighten the moment and make them remember you. You have to know that rejection is not comfortable for anyone – even the rejecter. It’s important for them to have a good feeling about you after the fact so that they will call you the next time they need someone with your expertise.
What about dealing with rejection when it comes in the form of a big fat “no” to your sales pitch? Before you become disillusioned when door after door is closed, consider the law of averages for a sale. After all, you are selling yourself aren't you? The average sales person completes 20 calls to make one sale. Yikes! That's 20 appointments. Did you know that it takes a minimum of seven repetitions of a message before someone assimilates that piece of information?
There is probably no worse ego crushing rejection (skip the ones in your love life) than the one associated the job search. How many resumes do you have to send out to get one call back? Consider this before you get all depressed about the job search. It takes, on average, six months to get a new job. Add to that the rule of thumb that for every $10,000 of salary you can add one month to the job search. So prepare to be turned down most of the time. Always remember, however, that rejection can open a door too. Just because they say no now, doesn't mean they mean no forever.
Here are a few ways to nudge that door open a little faster when you have been rejected for employment:
• Make sure to follow up after you have the interview. Especially if you are told the position went to someone else. My favorite technique is a clever card with a great message. I have created a series of cards for just that purpose. My personal favorite is “I think I bombed the interview” and it has a big bomb on the cover.
• Continue to keep in touch. The person that got the job may decline it or it might fall though. Continue to send relevant articles, news clippings about the your success, the company or upcoming industry conferences, (especially if you are speaking) with a short note. A word of caution: don't go overboard. You are keeping in touch and soft selling yourself, not bombarding them with information.
• If something significant happens to you such as an award promotion, etc., make sure to write a press release and send a copy to all the job contacts.
Rejection will happen throughout your life and sometimes it can be disheartening. However, with these simple strategies you can overcome future obstacles and keep rejection at bay.
1) Share your story with others. You are not the only one that has had a "rejection" experience. The more you can talk about it the more it will diffuse the feeling. It can become a funny story or icebreaker when you are in a group of associates. It’s akin to my "Big Head Bio" story. After relating the experience of how I was accused of having a big head, I turned the negative into a positive and gained a relationship at the same time.
2) Find someone whose opinion you value and relate the experience to them (don't sugarcoat it). Ask them to critique what went wrong (if something did) or make suggestions of how to handle the situation next time.
3) Work out alternative rejection scenarios in your head. The more you become comfortable with it the less likely it is to take you by surprise should it happen.
4) Put yourself in the rejecter’s shoes. Was there something that caused to situation to occur or was it just happenstance? Above all, don't take it personally. It’s a business decision that didn't turn out in your favor.
5) Last but not least, get back on that horse. Seek out a better job or a better promotion. There is always another opportunity waiting in the wings.
It’s the perfect time to start your campaign against rejection. The holidays allow us to send cards and token gifts without recrimination. Put your creative hat on. Don't just go out and buy a box of holiday cards. Be clever. After thanks giving I scoured the stores for a clever memento. Turkeys are a perfect door opener. I found the perfect item-honeycomb turkey place cards at 50% off. I can't imagine what I am going to do with them, but something will come to me. In fact, there are quite a few people I have lost touch with during my recent move. I’ve got it! I am a turkey for not staying in touch. The place cards are fat with a place for a personal message. When they arrive in the envelopes (orange of course) I know the recipients will open them to see what's inside. This is an inexpensive yet creative way to say REMEMBER ME and forget about the REJECTED ME!
When I started my career on the packaging industry I was just a lowly underling with no possibility for advancement. I tried all the "company touted" ways to advance my career to no avail. I was frustrated, disappointed and disenchanted about why no opportunities came my way. I was an excellent worker, on time honest and a top performer so why couldn't the "powers that be" recognize that fact?
It was because I don't understand how to package myself. I didn't know that hard work and good performance DOES NOT equate to career advancement. YES, that's right a good performance does not mean that you will get promoted or a raise.
Visibility is the key: who you know and who knows you is the magic door opener. And only you can make that happen. How much personal marketing have you done? I bet its not much. Its a methodical process that requires a commitment each and every week. And we all know how time crunched you are. But what if you have most of the work done for you and marketing yourself was as simple as filling in the blank.

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Selasa, 23 November 2010

Thoughtful Thank-Yous

I get asked these questions over and over: "Should I send separate thank-you notes to everyone who interviewed me? Can I just send one thank-you note to the hiring manager and ask him/her to thank others involved in the process?" 
The answers are yes and no, respectively.
Send a separate thank-you note to everyone who interviewed you, whether it was an informal pre-interview phone call, an interview lunch meeting, or the final formal interview after a lengthy process.
Don't be stingy with your thank yous!
It's an easy thing to do, it will only take a few minutes--and it will make the recipients feel good about you! Why wouldn't you jump at the chance to do 
that?
You can make your thank-you notes relatively short. They can be sent via snail-mail or email.
(There are differing opinions on which is best. I prefer the now "special" touch of a real letter over the routine method of email; others think email is best because it's faster. Just remember that what you say is more important than how you send it.)
Make each thank-you note slightly different by mentioning something in particular that you and the recipient discussed. This is a good reason to do your thank-you notes right away, while the interview is fresh in your mind. You might even want to take notes for this purpose.
Here's a great tip that will really impress the hiring manager: add a P.S. that mentions how helpful someone was, by name. I'm not talking about people directly involved in the interviews; they should get their own thank-you notes. But if there was a receptionist, an administrative assistant, or someone else who was helpful during your interview process, say so. Those people are rarely recognized, but may have influence with the hiring manager. The boss will think of you as someone who appreciates his team, notices things most other people overlook, and goes the extra mile.
Why make this a P.S.? Studies show that most people read the P.S. before (or even instead of) reading the main body of a letter. This P.S. will get attention and impress the reader, which will get your entire letter read and your thoughtfulness remembered!


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Senin, 22 November 2010

How to be an A-List Employee or Candidate

Hopefully, we all understand the importance of "marketing" ourselves in our careers - selling our skills, our rxperience, our education, our accreditation, and our professional value to our current and future employers.
What we often forget, however, is the importance of the "qualities" or "attributes" that signal a Top Performer.
In fact, in survey after survey asking managers and leaders what they look for in model employees, ATTRIBUTES are frequently the first mentioned - not skills, not education, not certification, but rather personal attributes and qualities that separate Top Performers from the pack.
Throughout all of these surveys, while many unique features appear, common themes keep coming to the surface. Below, you will find the Top 5 qualities that appear again and again. If you can demonstrate these qualities on the job, highlight them come promotion time, and communicate them in an interview, then you will definitely identify yourself as a Top Performer, separate yourself from the competition, and advance your career.
1. Self-Motivated/Lifelong Learner
Being self motivated refers not only to getting the job done without being told, but more importantly it means taking responsibility for doing whatever is necessary to get the job done, and making certain that you have the tools to get the job done.
In other words, employers are looking for people with a "passion" for self-improvement; people who will manage their own personal and professional development, learn aggressively, and take the initiative to get the expertise required to add more value to the company. Hiring managers very often look to the Education section of a résumé to see if candidates have continued learning and growing as part of their career.
So, take control of your professional development and growth.
2. Interpersonal Skills
Most people will agree that good interpersonal skills are important, but what do we really mean by it? Ultimately, it boils down to this: "getting along." Getting along with others, whether customers or colleagues, is at the heart of fitting in with the culture of a company, being a valuable part of your team, and being successful.
Only in rare cases will a company reward the unpopular, unfriendly "lone wolf" who nevertheless delivers results - it may pay off short term, but in the long term, people just get tired of putting up with it, especially if it infects team performance.
So, get along with those you work with, those you work for, and those you want to work for. "Fitting in" and "getting along" may not be in your performance targets, but it will pay off big time!
3. Think Strategically
Employers want people who not only focus on their areas of expertise, but who also see where and how it fits in with the big picture.
Strategic thinkers are always looking to find out where the organization needs or wants to go next, and then they position themselves to help the organization get there.
In other words, in addition to doing your assigned job, try to see your organization (or your division or department) as your customer, and then seek to meet that customer's needs.
The better you understand your company's strategy, and the more you can contribute to its value, the better job you can do in communicating YOUR value.
Communicating your value is ideally a matter of positioning your skills, experience, and knowledge in the context of what's important to the company - if you continue to think strategically and contribute strategically, you will start to stand out as someone who can really make a difference.
4. Inquisitive/Champion Innovation
Top performers are always looking for a better way to do things, and top employers are always looking for these people.
You don't necessarily have to be the person to build the better mousetrap, but if you keep an open mind, question the status quo, and encourage innovation and out-of-the-box thinking from those around you, you may be the one who recognizes the NEED for the better mousetrap.
So, be inquisitive and ask questions both of yourself and what you see around you. Whether you have the power to influence your organization or just your own desktop, if you can help it stay on the cutting edge, you'll stand out as a Top P erformer.
5. Flexible/Adaptable/Open to Change
This is not a new concept, but it often remains the difference between those that move ahead and those that stay behind. Business is about change - those who embrace it will thrive, and those who resist it will not. It's that simple.
However, embracing or rejecting change really only differentiates the good performers from the poor performers.
If you want to take it to the next level, if you want to be the Top Performer among the good performers, you also need to be able to ANTICIPATE change.
This is especially true for managers and leaders, but still applies to everyone else. Just as I spoke of above with "encouraging innovation," the ability to anticipate change - seeing it coming and sometimes even going out after it - keeps companies on the leading edge, and separates the leaders from the followers.

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Five Powerful Tips for Interns

Interning is about more than earning money during summer break. It's a wonderful way to gain work experience and lay the foundation for your future career.
But to get the most out of it, you have to do more than just land the job, show up for work and collect your paycheck. Here are some tips that will help you get the full benefits of interning:
1. Pay Attention. This is more than a job, it's a valuable learning experience. And unlike school, this is the real world -- where you'll be spending the rest of your life after graduation! Your coworkers know you are new to this and will want to help you, but they can't spend all day explaining things to you. So when they answer your questions or show you how to do something, pay attention. Also pay attention to what's going on around you. How do your coworkers talk to each other? How do they treat the boss? What are their goals and concerns? Learn the culture and customs of the work world.
2. Find a Mentor. Whether it's your supervisor or someone else you work with, find a person who is willing to answer your questions and help you learn. Ask about the job, the company, the career field. Find out what they did to advance in their career, and what advice they have for you. Establish a strong relationship. This person may be able to help you with your career long after you leave this intern job. But be fair and make this a two-way partnership that benefits you both. Don't just take, give. Offer to help your mentor with special projects or other activities that may not be specifically part of your duties. Make yourself as valuable to him/her as your mentor is to you.
3. Accept Reality. You may get stuck with some work that you feel is beneath you, boring, or just plain pointless. You will probably not be included in the important decisions going on around you. But you are, after all, just an intern. The trick is to make the best of it by doing an outstanding job with every task you're assigned. Then ask for more. Take on anything you can and show that you can be counted upon to get it done quickly and accurately. Even if it's something dull like filing paperwork, your efforts will be recognized, appreciated and remembered.
4. Be Professional. Remember, you are in a work setting now and need to act professionally. Don't show up late, chat on your cell phone, take extra-long breaks or bring your personal life to work with you.
5. Evaluate Your Career Goals. One of the best things you can learn from your internship is whether you're pursuing the career path that's right for you. Are you enjoying the work? Is it what you expected? Can you picture yourself doing the same kind of work and being happy with it for the rest of your career? If not, you should re-evaluate your career goals. Discuss your options with your career counseler when you return to school.


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Settling Successfully Into Your New Job

The euphoria of getting a new job can sometimes be overcome by apprehension about what comes next. After all, you're "the new kid on the block," and there's much to learn--about your new job duties and much more. But here are some things you can do to make the process go smoother. 
1. Dress for success. You'll want to look professional. Dress on the conservative side for the first week. Once you've got a good idea of what's appropriate and what isn't, you can adjust your style.
2. Be on time. You never want to start your new job by being late, so make sure you allow plenty of time for your commute. Plan the most direct route, but be aware of alternates in case of an accident or other traffic snarls. 
3. Get to know people. Be polite and friendly to everyone you meet, whether it's the receptionist or the general manager. Introduce yourself, smile and make eye contact. Make a positive first impression. Ask about your coworkers' interests.
4. Ask questions. From "Where's the bathroom?" to "Which tool do I use for this task?" It's OK to ask for help! Your coworkers will feel good about doing whatever they can to assist you. Let them. It's always better to have to ask the right way to do something than to try to figure it out on your own, mess up, and have to do it all over again.
5. Remember your place. You may feel "qualified" to tell your new coworkers that there's a better way to do something, but be patient. Every workplace has its own way of doing things. Never say "That's not how we did it at my old company!" (You're coworkers may invite you to return to your old company!) Be patient and become an accepted member of the team before you make suggestions for improvements.
6. Be careful about office politics. Pay attention to the grapevine, but don't contribute to it. Do not accept at face value what one employee says about another; form your own opinions based on your own interactions and judgment. Never complain about anyone at your old job or your new one. Figure out who has the real authority to give you work to do, and who is trying to take advantage of your newness.
Above all, keep a positive attitude, do your work to the best of your ability, and keep an open mind. Before you know it, you'll be climbing the career ladder and giving advice to newcomers!

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